Code of Conduct

1. Introduction
    1.1  Background
    1.2  Scope
    1.3  Objectives

2.  Obligations of collecting societies
    2.1  Legal framework
    2.2  Membership
    2.3  Licensees
    2.4  Distribution of remuneration and Licence fees
    2.5  Collecting society expenses
    2.6  Governance and accountability
    2.7  Staff training
    2.8  Education and awareness

3.  Complaints and disputes

4.  Publicity and reporting

5.  Monitoring, review and amendments
    5.1  Code Reviewer
    5.2  Annual compliance monitoring and reporting
    5.3  Review and amendment of the Code

6.  Definitions and interpretation
    6.1  Definitions
    6.2  Interpretation
 
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