Code of Conduct Review 2015
Code of Conduct
Members, licensees and other stakeholders are invited to make submissions to the Code Reviewer about compliance by Copyright Agency and Viscopy with the Code of Conduct for Collecting Societies.
The objectives of the Code are:
- to promote awareness of and access to information about copyright and the role and function of collecting societies in administering copyright on behalf of members;
- to promote confidence in collecting societies and the effective administration of copyright in Australia;
- to set out the standards of service that members and licensees can expect from collecting societies; and
- to ensure that members and licensees have access to efficient, fair and low cost procedures for the handling of complaints and the resolution of disputes involving collecting societies.
Matters covered in the Code include governance and accountability, education and awareness, and complaints and disputes.
Background to the Code
The Code of Conduct for copyright collecting societies was developed in 2002. It followed support for a code by the Copyright Law Review Committee in its report in 2000 on the Copyright Tribunal.
In developing the Code, the collecting societies took into account codes used in other industries (such as banking and telecommunications), and Australian standards for complaints handling and dispute resolution. The societies also consulted closely with the Attorney-General’s Department.
Participating in the 2015 Code Review
Members, licensees and other stakeholders are invited to make submissions to the Code Reviewer, by 31 July 2015, about compliance by Copyright Agency and Viscopy with the Code in 2014–15.
You can email the Code Reviewer at firstname.lastname@example.org, or mail to: The Code Reviewer, Suite 704, 4 Young Street, Neutral Bay NSW 2089.
You can also view the formal notification of the review.
Past Reports by Code Reviewer
You can view past reports by the Code Reviewer here.
1 June 2015